HITICX Terms & Conditions

Last updated: 17 November 2025

1. About HITICX

HITICX is a UK-based IT training and career solutions provider helping individuals transition into tech roles through industry-relevant training, recognised certifications and real-time project experience.:contentReference[oaicite:1]{index=1}

References to “HITICX”, “we”, “us” or “our” in these Terms refer to the services delivered under the HITICX brand.

2. Acceptance of These Terms

By accessing https://hiticx.co.uk, contacting us, booking a free consultation, or enrolling in any HITICX program (including bootcamps, courses, mentoring or job-support services), you confirm that you:

• Have read, understood and agree to be bound by these Terms & Conditions;
• Are at least 18 years old (or have parental/guardian consent where applicable);
• Have the authority to enter into this agreement.

If you do not agree to these Terms, you should not use our website or enrol in our programs.

3. Our Services

HITICX provides training and career-support services, including (but not limited to):

• Online instructor-led IT training bootcamps;
• Programs in Cloud, DevOps, Cybersecurity, Data, Testing, Development and related areas;:contentReference[oaicite:2]{index=2}
• Project-based learning using practical, UK-style scenarios;
• Mentoring, CV guidance, interview support and job-search assistance.

Program structure, duration, curriculum, fees and available support may vary and are described on the relevant course pages or in official HITICX communications.

4. Enrolment & Eligibility

Enrolment into a HITICX program is subject to:

• Completion of any required application or consultation;
• Payment of the applicable fees or agreement to a payment plan;
• Meeting any stated entry requirements (technical level, language, hardware, etc.).

We reserve the right to decline or cancel enrolment if we reasonably believe that:

• The program is not suitable for your level or objectives;
• You have provided false or misleading information;
• Your participation may disrupt other learners or the learning environment.

5. Fees, Payments & Refunds

All program fees will be communicated clearly before enrolment, either on our website, via email or during your consultation.

• Fees may be payable upfront or via agreed instalment plans.
• Payment is typically processed via secure third-party payment providers.
• Where a refund or cooling-off policy applies, it will be described in your course agreement or joining instructions.

You are responsible for ensuring that payments are made on time. Failure to pay may lead to:

• Suspension of access to course content and support;
• Removal from live sessions or mentoring;
• Termination of enrolment, subject to any statutory rights you may have.

6. Use of Our Website & Platforms

You agree to use our website, learning platforms and communication channels in a lawful and respectful manner. You must not:

• Engage in any activity that may damage, disable or overburden our systems;
• Attempt to gain unauthorised access to any of our services or user accounts;
• Upload or share malicious code, viruses or harmful content;
• Share, resell or redistribute your login details or course materials without permission.

7. Learning Materials & Intellectual Property

All HITICX content, including course materials, videos, exercises, assessments, project briefs, branding and website content, is protected by intellectual property laws.

You agree that you will not:

• Copy, reproduce or distribute course content beyond your own personal learning;
• Resell or commercially exploit any content without our written consent;
• Remove or alter copyright notices or HITICX branding.

We grant you a personal, non-transferable licence to use the materials for your own learning while enrolled. This does not transfer ownership of any intellectual property to you.

8. Career Support & No Guarantee of Employment

HITICX provides career-support services such as CV guidance, interview practice, and job-search advice to help you become job-ready and competitive in the market.

While we aim to support you in accessing job opportunities, we cannot guarantee employment, salary levels or specific outcomes. Hiring decisions are always made by third-party employers based on their own criteria.

9. Learner Conduct

We aim to maintain a professional, respectful and supportive learning environment. You agree that you will:

• Treat tutors, staff and other learners with respect;
• Refrain from discrimination, harassment or abusive behaviour;
• Respect confidentiality in group discussions and mentoring sessions, where applicable.

We may suspend or remove you from a program, without refund (subject to applicable laws), if you engage in serious or repeated misconduct.

10. Technology, Access & Availability

Our programs are typically delivered online and may require:

• A stable internet connection;
• A suitable laptop or PC with admin access;
• Installation of certain tools or software (e.g., IDEs, cloud tools, collaboration apps).

We will take reasonable steps to keep our platforms available but do not guarantee uninterrupted access. Scheduled maintenance or unforeseen outages may occur from time to time.

11. Limitation of Liability

To the fullest extent permitted by law, HITICX and its team shall not be liable for:

• Any indirect, incidental, special or consequential loss;
• Loss of profits, business, data or opportunity;
• Any loss arising from decisions you make based on our training or advice.

Our total aggregate liability in respect of any claim relating to a program or service will not exceed the total fees you have paid to HITICX for that specific program, except where otherwise required by law.

12. Third-Party Services & Links

We may reference or integrate tools from third parties (for example, cloud providers, learning platforms, communication tools or certification bodies). Your use of those services may be subject to their own terms and privacy policies, which we do not control.

Links from our website to external sites are provided for convenience only. We are not responsible for the content or policies of those sites.

13. Data Protection & Privacy

We handle your personal data in line with UK GDPR and our Privacy Policy. For details of how we collect, use, store and protect your information, please refer to our Privacy Policy.

14. Changes to Programs & Terms

We may update our programs, pricing, schedules or content from time to time to keep them current and relevant. We may also update these Terms occasionally to reflect changes in our services or legal requirements.

When we make significant changes, we will update the “Last updated” date above and, where appropriate, notify you via our website or email.

15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising out of or connected with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms & Conditions, enrolment or our services, please contact us:

• Email: info@hiticx.co.uk
• Website: https://hiticx.co.uk/

We recommend keeping a copy of these Terms for your records.